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Medway MOT Centre

Pick Up and Delivery FAQ

Q. Where can you collect from and deliver to?
A. We can collect your car from any location within a 5 mile radius of our workshop. We can collect from homes, work or anywhere else you choose.

 

Q. Is my car insured?
A. Yes, any car we take for MOT testing is FULLY COMPREHENSIVELY insured. We take the utmost care to drive your car responsibly and safely and all our drivers are pre-vetted.

 

Q. How do I pay?
A. You can pay by credit card, debit card, cheque or cash.

 

Q. When do I get a receipt?
A. A receipt will be provided when your car is delivered back to you.

 

Q. How do I get my MOT certificate?
A. Your MOT certificate will either be left in car on the seat or if preferred, handed to you personally when we deliver the car back to you.

 

Q. What happens if my car fails the MOT?
A. If your car fails the MOT, we will immediately call you to let you know, explain why the car has failed and let you know the next steps.

 

Q. How do I contact the Test Centre in case of a change of plan?
A. You can either call us on 01634 371171, or use the Contact Us page on our website.

 

Q. Do all your charges include VAT?
A. The MOT test fee is VAT free. However, other services are subject to VAT at the current rate.

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